Karla R. and Anthony B. worked at an illegal marijuana dispensary in Spring Valley on the second floor of a business complex. It was a cash business. The cash was stored in a drawer underneath a laptop computer used to record sales. Inside the dispensary, there were seven surveillance cameras connected to a monitor in the back room.

On April 16, 2018, between 11:00 and 11:30 p.m., two armed men entered the dispensary and tried to rob it. They were carrying duffel bags and semiautomatic firearms. One of the men pointed his gun at Karla and ordered her to put the cash from the drawer into one of the duffel bags. She complied. The other man was near Anthony, demanding to know the location and combination for the safe. When Anthony did not tell him, the man pushed him and struck him in the head with his gun.

After being forced to the ground, Anthony got up, ran out of the dispensary, and jumped from the second floor to the ground to escape the robbers. The two robbers followed him out of the dispensary. Shortly after they exited, Karla heard a gunshot. She gathered her belongings, went outside to her car, and drove home. On her way home, she called 911.

When the police arrived, they found Anthony on the ground outside the dispensary. He was bleeding from a laceration to his head, but no gunshot injury. Inside the dispensary, there was blood on the floor in multiple locations. The police also found two duffel bags in the dispensary; one containing cash and the other containing marijuana product. They collected the surveillance videotape. They also lifted a palm print and partial fingerprint from a glass countertop.

Anthony appeared to be traumatized from the incident. He never identified either of the robbers and did not provide a description. There were several customers in the dispensary at the time of the robbery, but they were gone by the time the police arrived and were never identified.

Karla was the only eyewitness to the robbery who testified at trial. Karla testified that she would not be able to recognize the robbers if she saw them again and was not able to recognize anybody in court. She could not identify anything distinguishing about either of the two men. She was never shown a photo lineup or physical lineup and had never identified either of the two robbers.