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HIBBS v. ALLSTATE INSURANCE COMPANY
In Allstate's petition for rehearing, it cites for the first time California Code of Regulations, title 16, section 3353, subdivision (g).[FN 2] The regulation is promulgated by the Department of Consumer Affairs, Bureau of Automotive Repair. The regulation provides that under "[u]nusual circumstances," the customer may approve a repair estimate by telephone. Allstate claims the regulation substantially relaxes the literal requirements of section 9884.9.

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