Jones v. Mercury Casualty
Plaintiffs Thomas Jones (Jones) and Jia Jones were involved in an automobile accident with a motorist who was insured by defendant and respondent Mercury Insurance Company (Mercury). Mercury took responsibility for the damage to plaintiffs’ car, which plaintiffs had repaired, but notified the Department of Motor Vehicles (DMV) that it was a total loss salvage vehicle before reaching a settlement with plaintiffs. As a result of the DMV notification, the plaintiffs could not register their car and temporarily lost the use of it until Mercury informed the DMV of the error. Mr. Jones later suffered a heart attack, which plaintiffs attributed to the stress from the dispute with Mercury and the consequences of the DMV notification.
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