Shakouri v. Tesla Motors CA2/4
Shakouri purchased a Tesla Model S on February 27, 2014. The car had a base price of $69,900. With added options including an upgraded 85-kilowatt battery ($10,000), silver cyclone wheels ($2,500), and a “tech package” ($3,750), the total purchase price came to $90,570. The car came with a Tesla Uniform Mobile Connector (UMC) to charge the car.
Within weeks, Shakouri was unhappy with how the car was charging. After several calls to customer service and remote inspections of the car, Shakouri brought the car in for service in August 2014. Tesla found a fault with the UMC and replaced it. Shakouri reported that the charging problems continued, even at Tesla-owned charging stations, and the car had problems with its radio and Bluetooth systems. Another repair was completed in June 2015, and more repairs were completed in October 2015, following an incident in which the car shut down, would not restart, and had to be towed.
Comments on Shakouri v. Tesla Motors CA2/4